Refund Policy
Not fully satisfied? Request a return within 10 days of delivery.
Eligibility
- Items must be unused, in original condition and packaging.
- Final-sale items are not eligible unless faulty.
How to request a return
Email ashtynbackes39271@outlook.com with your order number. We'll reply within 2 business days with instructions and a prepaid return label for eligible U.S. returns.
Refunds
Once we receive and inspect your return, refunds go to the original payment method within 5–10 business days. Shipping charges are non-refundable unless the item arrived damaged or incorrect.
Damaged or wrong items
Contact us within 7 days of delivery with photos — we'll send a replacement or a full refund, your choice.